Skills

A toolkit built for real environments.

Hands-on experience with the platforms, protocols, and tools that keep modern offices and small businesses running.

Operating Systems

  • Windows 10 / 11
  • Windows Server 2019 / 2022 / 2025
  • macOS
  • Ubuntu
  • CentOS
  • Kali Linux

Networking

  • TCP/IP
  • DNS
  • DHCP
  • VPN
  • NAT
  • Firewall troubleshooting
  • SOHO routers / switches
  • Wireless configuration

Systems & Tools

  • Active Directory (user/group mgmt)
  • VMware
  • VirtualBox
  • PowerShell
  • RDP / VNC / SSH (PuTTY)
  • Jira
  • Spiceworks

Hardware & Support

  • Desktop & laptop diagnostics
  • POS systems & peripherals
  • Printers & scanners
  • Imaging & deployment
  • Component-level repair

DevOps Foundations

  • Bash & shell scripting
  • Git & GitHub
  • Linux administration
  • CI/CD concepts
  • Containers (intro)

Soft Skills

  • Customer service
  • Documentation
  • End-user training
  • Incident management
  • De-escalation